top of page

Frequently Asked Questions

What pests are covered with your seasonal pest control plan?

Our seasonal plan targets the most common household pests including ants, roaches, spiders, silverfish, earwigs, and more. We tailor products and application timing to local conditions in Texas and Florida, and we include free re-service between visits if issues arise.

What does your 100% Satisfaction Guarantee include?

If pests return between scheduled visits, so do we—at no additional charge. If you’re not satisfied after we’ve had a reasonable chance to correct the issue, we’ll work with you to make it right. Email us with your concerns HERE .

Are your treatments safe for families and pets?

Absolutely. We employ integrated pest management (IPM) and offer family and pet-friendly treatment options. We specifically target pests and apply products with precision according to the label. As a precaution, ensure people and pets stay away from treated areas until the products have dried.

Do I need to be home for service?

For most exterior services, no. For interior service or specific issues, we’ll schedule a convenient time. If you can’t be home, we can often start with exterior treatment and arrange interior service if needed.

Do home inspection customers get special pricing?

Yes—customers referred by our trusted home inspection partners qualify for exclusive offers on our most popular services. Ask your inspector or contact us for details.

What if it rains after you treat my home?

Most modern products bond to surfaces quickly. Light rain after an exterior application typically doesn’t reduce effectiveness. If heavy rain compromises a treatment, we’ll re-service at no charge.

Do I need to prepare my home before service?

Please clear access to treatment areas (baseboards, sinks, garages), put away pet bowls and toys, and secure pets. For kitchen or heavy infestations, we may provide a short prep checklist.

Do you require long-term contracts?

No long-term contracts are required for most residential plans. You can cancel anytime; we simply ask for notice before your next scheduled service.

How do I get a quote?

Use our online form or call us. We’ll ask a few questions about your home and pest concerns and provide options. In some cases, we may recommend an on-site inspection for accuracy.

What payment methods do you accept?

We accept major credit/debit cards and offer convenient autopay through the customer portal.

Do I need a termite inspection first?

Yes. A licensed technician will inspect your home and discuss the best protection plan based on activity, construction type, and surrounding conditions. Click the link for Termite Treatment Signup .

Will you need to drill inside my home?

Sentricon® typically requires no drilling inside living spaces. Stations are placed in the soil around your home and serviced by our technicians throughout the year.

Do you provide WDI (wood-destroying insect) reports?

We offer coordination of WDI inspections in certain areas. If you have recently purchased a home or are currently under contract, you may be eligible for an inspection. Please consult with your real estate agent for more information. Contact us to inquire about availability and scheduling.

Do you provide WDO (wood-destroying organism) reports?

We offer coordination of WDO inspections in certain areas. If you have recently purchased a home or are currently under contract, you may be eligible for an inspection. Please consult with your real estate agent for more information. Contact us to inquire about availability and scheduling.

What termite solution do you use?

We’re Certified Sentricon® Specialists and install the Sentricon® System with Always Active™ technology. Stations are placed around your home to intercept termites and eliminate the colony—including the queen.

Are mosquito treatments safe for kids and pets?

Absolutely—when applied correctly. We utilize targeted applications and can tailor products to your preferences. Ensure children and pets stay away from treated areas until they are dry.

What can I do to help reduce mosquitoes?

Remove standing water (planters, toys, gutters), keep grass and shrubs trimmed, and run fans on patios. These steps make your yard less attractive between professional visits.

How does your mosquito program work?

We employ a variety of treatment methods to effectively target mosquito resting areas, such as shrubbery and shaded structures, as well as breeding sites, concentrating on reducing their presence around your yard. Treatments are timed to seasonal cycles for consistent relief. Take your yard back and schedule HERE .

What is rodent exclusion?

Exclusion seals entry points (gaps, vents, rooflines) so rodents and wildlife can’t get in. We inspect, seal with durable materials, and may trap/remove where permitted. Having trouble with rodents? Sign up HERE.

Do you handle cleanup and sanitation?

We offer sanitation and odor control options after infestations and can recommend or provide attic remediation where needed. We are licensed TAP Insulation vendors and can quote attic renewal services for you. Sign up HERE. TAP Pest Control Insulation: A Comprehensive Solution for Insulation and Pest Management.

Is exclusion safe for my pets?

Yes. We use pet-safe materials and humane methods. We’ll discuss any traps used and provide guidance to keep pets away from them.

How do you treat ant problems?

We identify the species, target nests, and use non-repellent products where appropriate so ants share treatments through the colony. We also address conducive conditions.

Do you treat German cockroaches?

Yes. We use a combination of baits, targeted applications, and sanitation guidance. Heavier infestations may require multiple follow-ups for best results.

Will treatments get rid of spiders?

We reduce spiders by targeting harborage and the insects they feed on. We also remove accessible webs as part of service.

Can you help with silverfish?

Yes—through targeted interior treatments, dehumidification recommendations, and sealing paper/cloth storage areas.

Do you treat fleas and ticks?

Yes. We treat indoor and outdoor areas and provide a prep checklist. Coordinated pet treatment through your veterinarian is important for success.

Do you offer fire ant control?

We offer broadcast and mound treatments, plus recommendations to prevent reinfestation. Seasonal follow-ups help keep activity down.

Can you remove wasp nests?

Yes. We treat the nest, remove what’s safely accessible, and apply residual protection to prevent immediate rebuilding.

Do you treat bed bugs?

We offer targeted bed bug solutions in select service areas. An inspection is required to confirm activity and recommend the best treatment approach.

How do I redeem a partner offer?

Use the link provided by your inspection company or tell our team which partner referred you. We’ll verify eligibility and apply the offer.

What areas do you serve?

We serve communities across Texas and Florida. Check the locations page for your area or call us to confirm availability.

How do I access the customer portal?

Use this portal link: Customer Portal to view upcoming visits, invoices, and service history. Contact us if you need help logging in.

Do you replace damaged insulation or materials after cleaning?

Yes. After cleanup we can replace contaminated insulation with pest-controlling insulation, repair gnawed entry points, and seal gaps with rodent-proof materials to help prevent future infestations.

How long does a typical rodent sanitation take?

Most attic renewals take four to eight hours depending on contamination level, attic size, and any repairs needed.

What kinds of wildlife do you remove?

We handle raccoons, opossums, squirrels, armadillos, and other nuisance wildlife common to Texas and Florida, using humane capture and exclusion methods.

How do you remove animals without harming them?

Our technicians use live traps and one-way exclusion devices that allow animals to exit but not re-enter. We follow all state and local wildlife regulations for humane relocation.

Can you prevent wildlife from coming back?

Yes. After removal we seal entry points, reinforce vents, repair soffits, and install screening where needed. Preventive maintenance is key to long-term control.

What signs indicate I might have wildlife in the attic?

Noises at night, scratching in walls, droppings, torn insulation, or strong odors often point to wildlife activity—schedule an inspection promptly to avoid damage.

What happens during a rodent inspection?

A licensed inspector examines your attic, crawl space, and exterior for droppings, gnaw marks, rub trails, and entry points. We document findings and outline a treatment plan.

How often should I have a rodent inspection?

We recommend an annual inspection, or any time you hear scratching or see signs of rodents. Early detection prevents costly repairs.

Is there a fee for rodent inspections?

Basic inspections are complimentary with service quotes. Detailed attic assessments or real-estate inspections may carry a small fee, which is applied toward treatment if you proceed.

Will the inspection identify how rodents got in?

Yes. We locate and photograph every active and potential entry point so our team can seal them effectively during exclusion service.

How do cockroaches get into my home?

Cockroaches enter through gaps around doors, plumbing lines, and vents—or by hitchhiking in grocery bags, boxes, and used appliances. Sealing entry points and keeping areas clean helps prevent infestations.

Are cockroaches dangerous?

Yes. Roaches can carry bacteria that contaminate food and surfaces, triggering allergies and asthma in sensitive individuals. Prompt professional treatment reduces these health risks.

Can I spray store-bought products before my appointment?

It’s best not to. Over-the-counter sprays can repel roaches and interfere with our professional baits. Wait until after your treatment plan is complete.

How long until I stop seeing cockroaches after treatment?

You may notice activity for a couple of weeks as roaches emerge and contact the treated areas. This is normal. Populations steadily decline as the products take effect.

What can I do to prevent cockroaches in the future?

Keep food sealed, promptly clean up spills, and reduce clutter. Repair plumbing leaks and store pet food in sealed containers. Regular service with Green Team Pest provides lasting protection.

How do I know if I have German cockroaches or just regular ones?

German cockroaches are smaller—usually about ½ inch long—with light brown or tan coloring and two dark parallel stripes just behind the head. They’re almost always found indoors, especially in kitchens and bathrooms. Other cockroach speci

es, like American or Oriental roaches, are larger and often come from outside or drains. If you’re seeing small, fast roaches concentrated in warm areas near food or moisture, they’re likely German roaches—contact us to confirm and treat properly.

Why are German cockroaches so hard to eliminate?

German roaches reproduce quickly and hide in tight, warm spaces like behind refrigerators and under sinks. Professional baiting and growth regulators target all life stages for complete control.

Do I need to leave during a German cockroach treatment?

Yes. People and pets should leave during service and remain out for about 2–4 hours until products have dried and it’s safe to return.

Can cleaning too soon affect my treatment?

Yes. Avoid wiping baseboards or baited areas for at least two weeks. You can clean countertops and food-prep areas carefully, but don’t disrupt treated zones.

Will I see more roaches right after service?

Possibly. Activity may increase briefly as the insects move around and encounter bait. This is expected and shows the treatment is working.

How soon will follow-up treatments happen?

Usually within 2–3 weeks. Follow-ups ensure egg cycles are broken and bait remains active where roaches were previously hiding.

Why do I still see fleas after my home was treated?

Fleas have multiple life stages. After treatment, new adults may emerge for up to two weeks before coming into contact with the residual product. Continued vacuuming helps speed this process.

Do I need to treat my pets too?

Absolutely. Professional pet treatment through your veterinarian is essential—otherwise fleas will continue reproducing. Treat pets the same day as your home service if possible.

How often should I vacuum after treatment?

Vacuum daily for 10–14 days to remove eggs and larvae and to encourage fleas to contact treated surfaces. Dispose of vacuum contents outside.

Is flea treatment safe for children and pets?

Yes. Once the products are dry—typically after 2–4 hours—it’s safe to re-enter. All Green Team Pest products are EPA-registered and applied according to strict safety standards.

Will one treatment completely eliminate fleas?

Usually, one or two visits are needed depending on the level of infestation. Your technician will recommend follow-ups if activity persists.

Where do ticks usually come from?

Ticks often enter yards via wildlife such as raccoons, squirrels, or deer. They hide in tall grass, leaf litter, and shaded areas where pets or people can pick them up.

Can ticks live indoors?

Some species can survive indoors temporarily, especially if pets bring them in. Routine vacuuming and prompt treatment prevent reproduction inside.

How does a tick treatment work?

We apply targeted residual products to lawns, shrubs, and shaded harborage areas where ticks rest and breed. Treatments reduce adult and nymph populations dramatically.

How long after treatment can pets or kids use the yard?

Keep people and pets off treated areas until the product is completely dry—usually 1–2 hours.

Do you replace damaged insulation or materials after cleaning?

Yes. After cleanup we can replace contaminated insulation with pest-controlling insulation, repair gnawed entry points, and seal gaps with rodent-proof materials to help prevent future infestations.

How long does a typical rodent sanitation take?

Most attic renewals take four to eight hours depending on contamination level, attic size, and any repairs needed.

How does pest-controlling insulation work?

Pest-controlling insulation contains additives that repel or deter pests, such as rodents and insects, helping to prevent infestations and damage to your home. It’s designed to protect your home while also improving energy efficiency.

Is pest-controlling insulation safe for my family?

Yes, pest-controlling insulation is made with non-toxic, safe materials. It provides an effective barrier against pests without posing any harm to your family or pets.

Will pest-controlling insulation help with rodent problems?

Yes, this type of insulation is designed to prevent rodents from nesting in your attic or walls. It acts as an additional layer of protection against rodent infestations, offering a safer and healthier living environment.

You've acquired my pest control company, will my price change?

In most cases, you’ll find that our pricing is very competitive and often equal to or even lower than what you were paying before. If there is any increase, it’s because your service now includes a higher level of protection, upgraded products, and more consistent scheduling through Green Team Pest & Mosquito. We do typically move all recurring customers to convenient monthly billing to make service and budgeting easier.

Have a question?

bottom of page